Thank you for shopping at www.rhidya.com. We strive to ensure your satisfaction with our products and services. This Refund and Returns Policy outlines our procedures for returns, refunds, and exchanges.
1. Shipping
- Orders will be delivered within 7-10 business days from the date of purchase.
- Shipping times may vary depending on your location and unforeseen circumstances.
2. Return Policy
You may return a product under the following conditions:
- Returns are accepted within 3-5 business days from the date you receive your order.
- Returns will only be approved if:
- You received the wrong product.
- The product was damaged during shipping.
To initiate a return, please contact us at info@rhidya.com with your order details and reason for the return.
3. Refund Policy
- Once your return is approved, a refund will be credited to your original payment method within 7-10 business days.
- Refunds may take additional time to reflect in your account depending on your bank or payment provider.
4. Exchange/Replacement Policy
- If you wish to exchange or replace a product, you will receive the replacement in 7-10 business days after we receive the returned item.
- Exchanges and replacements are subject to product availability.
5. Contact Us
If you have any questions or need assistance with your return or refund, please contact us:
Email: info@rhidya.com
Phone: +91 94743 47115
Address: Kolkata 700040